Shipping policy

SHIPPING & DELIVERY

Orders are dispatched within 48 hours on weekdays, excluding weekends and holidays.

MAYA NORA offers domestic and worldwide shipping via DHL Express.

Estimated delivery times from dispatch:

United Kingdom: 1-2 working days 
United States: 2-7 working days 
EU & Rest of World: 2-11 working days 

SHIPPING RATES

United Kingdom: Complimentary
United States: £15
Rest of World: £15

DUTIES & TAXES

Orders shipping outside the United Kingdom may be subject to import duties, VAT, taxes, and customs clearance charges imposed by the destination country. These charges are the responsibility of the customer.

Your local customs office will be able to provide further guidance on any fees beyond our control.

TRACKING YOUR ORDER

Once your order has been dispatched, you will receive a confirmation email containing your DHL tracking number.

If you are unable to locate your tracking details, please contact us at support@mayanora.co.uk and we will be happy to assist.

DELAYS

While we aim to meet the delivery times outlined above, occasional delays may occur due to external factors beyond our control. We appreciate your understanding.